Privacy Notice

Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• -Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• -We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• -We will only retain personal information as long as necessary for the fulfillment of those purposes.
• -We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• -Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• -We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• -We will make readily available to customers information about our policies and practices relating to the management of personal information.
• -We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
  
  

Once payment is submitted, the order is initiated and production begins. Once you approve the artwork approval, the printing process begins. If you require additional information or clarification, please contact us.

Cancellations are charged a $30 service fee plus any production charges accrued at the time. Order/production changes are subject to a $10 charge in addition to any materials and labor costs. Production charges include, but are not limited to, art charges, setup charges, digitizing (embroidery), restocking fee (25% of item price), or shipping charges.

The best way to avoid cancellation fees is to be 100% confident that you want to move forward with your order. Please make your selections carefully and thoughtfully.

Returns & Claims
No returns of imprinted goods are accepted. Returns of un-imprinted merchandise are subject to a 25% restocking fee and the necessary freight costs to return the product do apply. Incomplete or partial returns will not be accepted. Unauthorized returns are not accepted.

Any imprinted products returned in violation of this policy will be discarded at Party Yards and More, Inc.’s discretion.

In the case that you believe you received a product or order in error, please contact customer service within 5 working days of receipt of the merchandise. Claims made after this time will not be reviewed. Before Party Yards and More, Inc. can begin to process a claim, a sampling of the goods (quantity will be determined at Party Yards and More, Inc.'s discretion) must be provided for us to review. Necessary freight costs to return the product do apply. Party Yards and More, Inc. reserves the right to take up to seven working days to process/review a claim from the date of receipt of the goods in question. Any credits, returns, or refunds will be processed within two business days after review, unless otherwise noted.

In the case of a customer error or unauthorized return (including rejected shipments), the customer is responsible for the return freight back to Party Yards and More, Inc., unless otherwise noted. Absolutely no returns of imprinted goods are accepted.